FAQ
Before your session
Helpful basics. Policies can be updated as the practice evolves.
How do I book?
Send a session request with your preferred service, date and time. Evelyn will respond to confirm availability.
Is selecting a time a confirmation?
No. Your appointment is confirmed only after Evelyn responds.
How long are sessions?
Available durations are shown on the Rates and booking pages.
What should I expect?
Your session details and any preparation information can be discussed when the appointment is confirmed.
What is the cancellation policy?
See the Terms & Conditions page for the current editable cancellation policy.
How can I contact Evelyn?
Use phone/text, Signal, or email from the Contact page.
How is my information used?
See the Privacy Policy for details about form and contact information.
When will I receive the location?
For privacy, location details are disclosed once your booking is honored and confirmed.
Is there a booking payment?
Yes. After your request is reviewed and accepted, a 50% upfront booking payment is required to secure the appointment. The remaining balance is due at the appointment unless otherwise agreed in advance.
Is this my first visit?
See the Your First Visit page for the request, confirmation, preparation and arrival flow.